Text Message Terms
Last updated October 5, 2026
The program
Lisbon Extended Stay texts guests and staff about their stays and their work with us. Guests get sign-in codes, door codes, payment receipts, and booking, stay and maintenance updates. Staff get sign-in codes and work alerts, like rooms to clean and maintenance requests. We don't send marketing texts.
How you sign up
You sign up by giving us your mobile number when you check in or book a stay, when you join our team, or by entering it on our sign-in page. Your first text from us is a welcome message that explains how to opt out.
You don't have to agree to texts to stay with us or work with us. We can send what you need by email instead.
How often
Message frequency varies with your stay or work. Message and data rates may apply.
Opting out
Reply STOP to any text to stop getting them. We'll send one text to confirm, then no more. Reply START to sign up again.
Help
Reply HELP to any text, or call us at (330) 817-6383.
The fine print
Carriers aren't liable for delayed or undelivered messages. How we handle your information is in our Privacy Policy.